Austin Wellness Retreat

Our Policies

Room fees are subject to change without notice.

• Amenities

  OHI promises a rare opportunity to escape from the hectic pace of our lives. Consistent with this promise, OHI does not provide any alarm clocks, televisions or radios.

  • Telephones, with programmable wake-up calls, are available in all guest rooms.
  • WiFi internet access is available in all guest rooms.
  • Some mobile phone services may be accessible in this rural setting.
  • OHI for Life® skin care products are provided in each room.
  • Hair dryers and toiletries are not provided. However, natural hygiene products are available for purchase at the Optimum Health Store on campus.
  • Laundry facilities with coin-operated machines are located on the grounds.

• Reservations

  Full payment is required for the first week at the time of your reservation. Subsequent weeks must be paid upon arrival. OHI accepts MasterCard, Visa, Discover, and American Express. If someone else is paying for your stay, you will be required to provide 3rd party, credit-card authorization by the account holder at the time of reservation. Personal checks must be drawn on U.S. banks and must be received 14 days prior to your stay.

• Cancellation policy

  • A fee of $400 is charged for cancellations made 14 or more days in advance.
  • No refund is eligible for cancellations less than 14 days in advance.

• Rescheduling a visit

  • One rescheduled visit is allowed. A rescheduled visit must begin within four months of the originally scheduled visit.
  • There is no fee for rescheduling a visit if made 14 days or more in advance.
  • A fee of $400 is charged for rescheduling a visit with less than 14 days notice.
  • After a guest has checked in for the original visit, no refund is allowed.
  • Guests must sign an acknowledgement of cancellation within 2 weeks of requesting a rescheduled visit. Once signed, no additional reschedules are allowed.

• Campus policies

  • Pets are not permitted. For more information, read our FAQ.
  • Cigarettes, alcohol, and recreational drugs are not allowed on campus.
  • Rooms are only available to guests participating in our program.
  • Use of computers and mobile phones in public areas is prohibited.
  • Guests are required to be self-reliant in order to participate in the program. For more information, read our FAQ.
  • Promotional literature should not be passed out to other guests. This includes brochures, business cards, or other forms of written literature for outside programs, products, or services – whether they are yours or someone else’s. Anyone who violates the above or performs or offers to perform a service (massage, counseling, proselytizing etc.) for other guests will be asked to leave the premises without a refund.